BaoLife Terms of Use

1. About these terms

These Terms of Use are an agreement between you and Galien Games LLC ("we", "us") about the BaoLife app and the BaoLife server it connects to (together, "BaoLife"). By downloading or using BaoLife, you agree to these terms. If you don't agree, please don't use BaoLife.

Our Privacy Policy explains what data BaoLife collects and how we use it.

If you got BaoLife from Apple's App Store, Apple's standard Licensed Application End User License Agreement also applies, and these terms add to it.

2. Who can play

BaoLife is for adults. You must be at least 18 years old to use it. If you are under the age of majority where you live, you need a parent's or guardian's permission.

BaoLife is not available to anyone under 18. If we learn that a user is under 18, the account can only be exported or deleted, and we may delete it and its data.

3. Your license

We give you a personal, limited, non-exclusive, non-transferable, revocable license to download and use BaoLife for your own non-commercial entertainment, on Apple devices you own or control, as allowed by the App Store's rules. You may not copy, sell, rent, or redistribute BaoLife or any part of it.

4. Your account

When you first open BaoLife, it creates an anonymous account tied to your install. The account has no name, email or password. You are responsible for what happens on your devices under your account.

Because the account is not tied to an email address, keep your phone backed up: a phone restored from your iCloud or computer backup can rejoin your account. If you set up a new phone without a backup, or delete the app without one, we may not be able to recover your account or your lives.

You can delete your account at any time in the app: Settings > Account > Delete account.

5. The game and our servers

• BaoLife runs your character's life in real time, including while the app is closed, on our servers. Syncing, the Live Activity, purchases, and spending diamonds need an internet connection.
• A life can be played on only one device at a time. If you move a life to another device, progress on the first device that had not been synced is lost.
• To keep the game fair, our server checks play from your phone before accepting it. If a play session cannot be verified, it may be rolled back to its last verified point.
• We keep changing BaoLife. We may add, change, or remove features, content, and prices, and we may limit features such as chat with daily limits.
• We may stop offering BaoLife. If we do, we will give notice at least 30 days before the servers shut down, on this website and in the notes of an app update, where we reasonably can.

6. Diamonds and items

Diamonds are BaoLife's in-game currency. You can earn them by playing or buy them from the App Store. You can spend them on cosmetic items and in-game services, such as rewinding a decision or choosing how a character is born.

• Diamonds and items are a license to use digital content in BaoLife. You do not own them, and they are not money or property.
• They have no cash value. They cannot be exchanged for money or for anything outside BaoLife, and they cannot be sold, transferred, or given to another account.
• Purchases are final and non-refundable, except as required by law or when Apple issues a refund. Refund requests go to Apple, which decides them.
• If Apple refunds a diamond purchase, we remove those diamonds from your balance, even if that takes it below zero. While your balance is below zero you cannot spend diamonds. Items you already have stay yours.
• Diamonds already spent, and in-game services already used, cannot be returned.
• If diamonds or items end up in your account through a bug, a mistake, or a breach of these terms, we may correct your balance or remove them.
• If you delete your account, or we close it under section 11, your diamonds and items are lost and cannot be restored.

7. BaoLife Plus

BaoLife Plus is an optional subscription sold through the App Store. What Plus includes is shown in the app before you buy. We may change Plus benefits over time.

• Payment: Apple charges your Apple Account when you confirm the purchase.
• Automatic renewal: monthly and yearly Plus renew automatically at the price shown in the app, unless you turn off auto-renew at least 24 hours before the end of the current period. Apple charges the renewal within 24 hours before the current period ends.
• Managing and canceling: open Settings on your iPhone, tap your name, then Subscriptions. Canceling stops the next renewal; Plus stays active until the end of the period you paid for.
• Free trials: if a free trial is offered, it becomes a paid subscription when it ends unless you cancel at least 24 hours before. If you buy a subscription during a free trial, the unused part of the trial ends.
• Lifetime Plus: a one-time purchase that does not renew. It lasts as long as BaoLife is offered.
• Refunds: Apple handles all refunds. If Apple refunds Plus, Plus ends.
• Restoring: Restore Purchases in the app asks Apple for your purchases and adds Plus to the BaoLife account on that phone. A purchase belongs to one BaoLife account at a time, so if another BaoLife account had your Plus (for example on your old phone), Plus moves to this one. Diamonds already added to an account stay with that account. A refunded purchase cannot be restored.
• Family Sharing: Plus can be shared with your Family Sharing group. Family members get Plus and the monthly items; the monthly diamonds go to the person who bought Plus.

8. AI features

BaoLife has one feature written by AI: chat with the people in your character's life. Everything it writes is fiction about fictional characters.

Chat with characters

• Replies are written by AI. The people you chat with are fictional. Their replies are generated by an AI model that a third-party provider runs for us (see our Privacy Policy), not written by a person.
• Your choice. Chat is off until you agree to it in the app, and you can turn it off at any time in Settings.
• Our rules. Romance happens only between adult characters, and never with family members. With a partner (someone your character is dating, engaged or married to), chat can be romantic and sensual, and intimacy fades to black; with other adults it stays light. It is never explicit or graphic, and there is no sexual content involving anyone under 18. We check messages and replies against these rules, but AI output is hard to predict, and we cannot guarantee that every reply will meet them.
• No guarantees. Replies can be wrong, odd, or inconsistent with the game. Nothing a character says is medical, legal, financial, or other professional advice, and you should not rely on it outside the game.
• If you are struggling. Characters are not a substitute for real help. If you are thinking about harming yourself or are in danger, contact local emergency services or a crisis line (in the US, call or text 988). If a message suggests you may be in crisis, the app shows ways to reach one.
• Reporting and muting. Touch and hold a reply to report it. You can also mute a person so they stop replying, or turn chat off. We review reports and use them to improve our rules. You can also write to us at craig@galiengames.com.
• Effects in the game. A conversation can change the game a little, for example how close your character feels to someone. Big steps, such as asking someone out or getting married, always happen in the game, not in chat.
• Limits. There is a daily number of messages, higher with BaoLife Plus. Chat can be unavailable at times, and we may change or end it.
• Not for everyone. AI companion chat may not be suitable for some minors.
• What you type. Don't share personal information in chat. You are responsible for what you type, and you let us and our AI providers process it to write replies and keep chat safe.

9. Rules of play

When you use BaoLife, you agree not to:

• cheat, including by changing the app, your save files, or the data the app sends to our server;
• use bots, scripts, or automation to play or to earn diamonds;
• exploit bugs instead of reporting them to us;
• attack, overload, scan, or try to get unauthorized access to our servers or other players' accounts;
• copy, decompile, or reverse engineer BaoLife, except where the law allows it;
• buy, sell, or trade accounts, diamonds, or items;
• try to make the AI features produce harmful content or ignore their rules;
• use BaoLife for anything illegal.

10. Our content and yours

BaoLife, including its code, art, characters, stories, and text, belongs to us or our licensors and is protected by law. These terms do not give you any rights to it beyond the license in section 3.

The names you give characters, the choices you make, and the messages you type in chat are yours. You let us store and use them to run BaoLife for you, including sending chat messages to our AI providers to write replies and check them for safety. If you send us feedback or ideas, we may use them without owing you anything.

11. Ending your use

You can stop using BaoLife at any time and delete your account in the app.

We may suspend or close your account, or limit what it can do, if you break these terms, if we must by law, or to protect BaoLife or other players. Where it is reasonable, we will tell you why.

When your account is closed, your license ends and your diamonds, items, and lives in the cloud are lost, with no refund except where the law requires it. Sections 6, 10, 12, 13, and 14 continue to apply after your use ends.

12. Disclaimers

BaoLife is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that BaoLife will always be available, free of errors, or that game progress will never be lost.

Some countries and states do not allow these disclaimers, so some may not apply to you. Nothing in these terms limits rights you have under consumer protection laws that cannot be waived.

13. Limits on liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost game progress, arising from your use of BaoLife. Our total liability to you for all claims about BaoLife is limited to the greater of the amount you paid for BaoLife in the 12 months before the claim and US$50.

Some countries and states do not allow these limits, so they may not apply to you.

14. Governing law

These terms are governed by the laws of the State of Illinois, without regard to its conflict of law rules. Any dispute will be handled by the courts in the state and federal courts located in Cook County, Illinois, unless the law of the place where you live gives you the right to bring it in your local courts. Before bringing a claim, please contact us so we can try to resolve it.

15. Apple App Store terms

If you got BaoLife from Apple's App Store, these terms also apply:

• Agreement: these terms are between you and us, not Apple. Apple is not responsible for BaoLife or its content.
• Scope of license: your license to use BaoLife is limited to using it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that it may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.
• Support: we, not Apple, are solely responsible for maintaining and supporting BaoLife. Apple has no obligation to provide any maintenance or support for it.
• Warranty: we are responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If BaoLife fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, of BaoLife to you. To the maximum extent permitted by law, Apple has no other warranty obligation for BaoLife, and any other claims, losses, liabilities, damages, costs, or expenses caused by a failure to conform to a warranty are our responsibility, to the extent not effectively disclaimed.
• Product claims: we, not Apple, are responsible for addressing any claims from you or any third party relating to BaoLife or your possession and use of it, including (a) product liability claims; (b) any claim that BaoLife fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar laws.
• Intellectual property: if a third party claims that BaoLife or your possession and use of it infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling, and discharging that claim.
• Legal compliance: you confirm that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Third-party terms: you must comply with any third-party terms that apply when you use BaoLife, such as your wireless data service agreement.
• Third-party beneficiary: Apple and Apple's subsidiaries are third-party beneficiaries of these terms. Once you accept these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
• Questions and claims: send any questions, complaints, or claims about BaoLife to us, using the contact details in section 17.

16. Changes to these terms

We may update these terms. We will post the new version on this page with a new effective date, and we will describe changes that matter in the notes of an app update before they take effect. If you keep using BaoLife after a change takes effect, the new terms apply. If you don't agree with a change, stop using BaoLife and delete your account.

If any part of these terms can't be enforced, the rest still applies. If we don't enforce a part of these terms, we have not given up the right to enforce it later. These terms and the Privacy Policy are the whole agreement between you and us about BaoLife.

17. Contact us

Galien Games LLC
20 North Wacker Drive, Suite 1000
Chicago, IL 60606
United States
Email: craig@galiengames.com