BaoLife Chat Safety

In BaoLife you can text the people in your character's life. They are fictional characters, and their replies are written by AI, not by a person. This page explains how chat responds when a message suggests that someone may be in danger.

How messages are checked

A safety check reads each message you send, and each reply before you see it, against our written rules.

When a message suggests you may be in danger

If your message suggests you may be thinking about suicide or hurting yourself, have a plan or a means, don't want to be alive, or are being abused, hurt, or threatened by someone, the app shows a "Need to talk to someone?" screen:

• 988 Suicide and Crisis Lifeline: call or text 988 (US), any time.
• Crisis Text Line: text HOME to 741741 (US), any time.
• Outside the US: find a free, confidential line in your country at findahelpline.com.

If you or someone else is in danger now, call 911 or your local emergency number.

The character answers kindly and encourages you to talk to someone you trust. Nothing from that message is kept as something the character remembers.

A bad day, loneliness, or a figure of speech ("this homework is killing me") does not open the screen. You can open it at any time in the app: Settings > Chat > Need to talk to someone?

What characters never do

Between adult characters who are partners, chat can be romantic and sensual, and intimacy fades to black. It is never explicit or graphic. Characters never:

• describe ways to hurt yourself, or encourage self-harm or suicide. If a reply breaks this rule, the safety check replaces it before you see it.
• flirt with or about anyone under 18, or with family members;
• write explicit sexual content, or any sexual content involving someone under 18.

What we count

Each time a message opens the screen, we add one to a daily count that has no message, character, or account attached. We count thoughts of suicide or self-harm separately from abuse or danger. Each year we report how many times the screen was shown for thoughts of suicide or self-harm to California's Office of Suicide Prevention, as state law requires, and we keep each year's counts until the end of the second year after it. The Privacy Policy explains what else chat stores.

Minors

AI chat may not be suitable for some minors. BaoLife is for adults 18 and older and is rated 18+ on the App Store. Where the law requires it, the app checks ages through Apple and closes for anyone Apple reports as under 18. Chat can be turned off at any time in Settings > Chat, and nothing is sent to our AI providers while it is off.

Reporting a reply

Touch and hold a reply to report it. You can also mute a person so they stop replying, or turn chat off. We read reports and use them to improve our rules. To reach us: craig@galiengames.com.